Collecting Information About You
There may be times when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, and other information. This is normally in conjunction with a purchase or ordering of our products, or when you subscribe to our catalog or social media feeds, or to participate in contests, sweepstakes or promotions, etc. – for those activities we may maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. By providing such information, you will be able to purchase products, or access certain services, offers and content on our web sites. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
Using Consumer Information
We use your contact information for internal purposes only, such as:
- Confirming and tracking your order, subscription, or registration;
- Analyzing preferences, trends, and statistics;
- Informing you of our new products, services, and offers; and
- Providing you with other information from Clubs Galore
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.
To serve you better, we may combine information you give us online. We may also combine that information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize the shopping experience of you and others with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services.
Opting Out Of Marketing And Transfers; Updating and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or would like to update your information, please let us know. In the U.S., you can call us at 866-730-2582 or email us at Support@ClubsGalore.com or you can send us a postcard at 10-5 Technology Drive, East Setauket, NY 11733. Regardless of how you contact us, we would like to ask that you include your full name, email address, and mailing address. You can also opt-out of email communications by clicking the designated link at the bottom of all of our email communications.
Please give us 5 business days to complete any digital requests for opt-outs, and 6 to 8 weeks to process a postal mail request. Please note that any requests to remove or update your contact information may take up to ten days for your email request and 6-8 weeks to process your postal mail request.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our websites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information.
Links to Third Party Sites