Frequently Asked Questions

1. When does the first delivery month begin?
2. What if my recipient moves?
3. Does someone have to be home to sign for the deliveries?
4. Can I select specific months that I would like the deliveries made?
5. What if I am not satisfied with the gifts?
6. Do you ship outside of the U.S.?
7. How do you ship?
8. How does the Gift Card Club work?
9. How do you ship the cakes?
10. How do I send my personalized certificate to my recipient?
11. How does the Gourmet Club work?
12. How does the Variety Club work?
13. Do you include a gift message with each delivery?
14. What months do you ship the College Care Club?

When does the first delivery month begin?

[You choose when you would like the first delivery to begin by making your selection on the order form.  For all Memberships, your first delivery will start on your selected month and will continue for consecutive, alternate or quarterly (your decision) months until the membership ends. 

All gifts are delivered the last week of every month.  You can have your certificate sent immediately at anytime to announce the gift and your personal message. You can also print it from our website. Perfect for the last minute gift. Make your selection on the order form. ]

Back to Top

What if my recipient moves?

[You or your recipient can simply notify us of their new location and we will make the remaining deliveries to that new address. You can change your address as many times as you'd like.]

Back to Top

Does someone have to be home to sign for the deliveries?

[No. Fedex will ring the bell and if no one answers they will leave the package at the door.]
Please note: The only clubs that require a signature is our Alcohol Clubs which needs to be signed by someone 21 or older and our Cigar Club which needs to be signed by someone 18 or older.

Back to Top

Can I select specific months that I would like the deliveries made?

[You can select specific months for the Menus & Music and Recipe Card Clubs only. Enter your months in the "Special Comments" box on the order form.  All others, you can only select the start month and our deliveries begin from there. However, you have the option of alternate or consecutive month deliveries or quarterly deliveries. Simply make your selection on the order form.]

Back to Top

What if I am not satisfied with the gifts?

[ClubsGalore.com is so sure your recipient's will love their gift. However, if for any reason, they are not satisfied, please call us and we'll do everything we can to make it right.  If you are still not satisfied, we will issue a refund for the remaining deliveries as well as the gift that you were not satisfied with. No questions asked. (Must contact us within 30 days of the delivery of the gift in question) ]
Most other month clubs will only refund any remaining deliveries and will not credit you for the delivery you were not satisfied with.

Back to Top

Do you ship outside of the U.S.?

[No. We can only deliver to the United States. Sorry, we cannot ship to AK or HI.  Also, for our Alcohol Clubs, there are several states we cannot ship to as well. See the specific club for details]

Back to Top

How do you ship?

[We use Fedex or UPS for all of our deliveries.]

Back to Top

How does the Gift Card Club work?

[You are purchasing a gift card, in the amount you select, for the stores or restaurants you specify. Your recipient will use their gift card at the stores or restaurants as they usually would with any gift card. It is the actual gift card if you were to buy it from the store yourself. We'll send your personal message each month along with the Gift Card.]

Back to Top

How do you ship the cakes?

[Our Signature Series Cakes are shipped in an insulated box with ice packs to keep them fresh. They are shipped Express delivery.]

Back to Top

How do I send my personalized certificate to my recipient?

[You make your selection on the order form to have your personal certificate Mailed via USPS, E-mailed or printed right from our site for those last minute gifts. You can print your certificate at anytime...even before you place your order. Simply click on the link "print certificates" from the top menu bar.

All deliveries are scheduled to be shipped at the end of each month.]

Back to Top

How does the Gourmet Club work?

[3 to 4 Gourmet products are sent each month.  We will automatically choose one of the Themes to send for that month.  The Themes and products will change every month.]

Back to Top

How does the variety club work?

[We have given you unlimited control of what you send each month to your recipient.  Simply select anyone of our many clubs that you would like to send for each month of the membership and we do the rest. Select your clubs here]

Back to Top

Do you include a gift message with each delivery?

[Yes. Every month we include a beautiful card along with the sender's name(s) and your personal message. They will think of you every time they receive their gift.]

Back to Top

What months do you ship the College Care Club?

[The College Care Club is shipped during the Spring (Feb, Mar, Apr) and Fall (Sep, Oct, Nov) Semesters. You can start the club at anytime during the Semester. Pick your start month (Feb, Mar, Apr, Sep, Oct or Nov) and we will automatically ship each month during the semesters until your membership has ended.]

Back to Top